Access to Information Manual Template

R999.00 incl. VAT

Access to Information Manual Template

This document serves as the CGS manual with regards to information or records in relation to which the CGS is a public body. It provides reference to the records held and the process that needs to be followed to request access to such records as required by section 14 of PAIA.

In terms of PAIA, all public and private bodies in South Africa need to compile a manual that contains, amongst other things:

  • the postal and street address, phone number and e-mail address of the head of the entity;
  • what records are available to an interested party without having to request access in terms of PAIA;
  • a description of the records of the entity, which are available in accordance with any other legislation;
  • and how to request records from the entity in terms of PAIA.

Essentially, the manual must explain to the public how they can get access to the records held by the entity in terms of PAIA.

PAIA aims to make institutions (both public and private) more transparent, accountable, and well-governed. PAIA wants to make institutions more transparent, accountable, and well-governed, both public and private. It helps people understand their right to access information. It also encourages people to take action and participate in decision-making processes that affect them.

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