IT General Support Maintenance Agreement Template

A template for an IT General Support & Maintenance Agreement (also referred to as a service agreement template) is a binding contract. The maintenance services and support contract ensures IT systems and software are effectively maintained and supported.

Agreement for monthly IT general support and maintenance services for businesses.

• It ensures software functionality
• Minimizes system downtime
• Offers timely technical support

We also offer other IT and Software Agreements – Zeelie Online

What is the purpose of a maintenance agreement?

A maintenance agreement outlines how one party will maintain another party’s property to ensure it stays in good condition. This agreement typically includes details on the responsibilities of each party involved. It is important for both parties to clearly understand and agree upon the terms of the maintenance agreement. Companies often use maintenance contracts for vehicle fleets, industrial equipment, office buildings, computer networks, and more to ensure upkeep.

What is an IT maintenance contract?

Your IT supplier can provide different hardware maintenance contracts, which may be included in a support contract. This may encompass activities like: yearly maintenance, fixing issues, and technical problem-solving.

Purchase Terms

All products have a maximum of 5 downloads, thereafter the link expires. Be sure to save your templates in a place you can find them again. Download links expire within 12 months. Our products have a zero-return policy because you obtain the intellectual property on purchase, and this is what is being sold. Our templates come with the standard terms and clauses applicable to that type of contract. It is up to the purchaser to add or delete from a template based on the circumstances and requirements of the transaction a contract or template is used for. Zeelie Online, its agents, staff and legal counsel can’t be held legally liable in any way shape or form based on the outcomes from agreements and templates purchased from our site. Legal counsel should be sought if you wish to have the contract signed in the presence of a legal representative.